Shopkeeper

Shopkeeper Guide

Guides, FAQs & Explainer Videos

Feb 18, 2026

How To Videos

Short videos showing how each part of Shopkeeper works. Pick one to watch it on its own page.

Getting Started with Shopkeeper

Jun 23, 2023

Through the use of real-time data from Seller Central, Shopkeeper simplifies your Amazon business by tracking sales and profit including any hidden fees easily. With automatic calculations, managing your finances has never been easier.

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Jun 23, 2023

How to use Presentation Mode

May 31, 2023

Conceal sensitive product information easily, enabling you to share screens and post screenshots on social media without giving away key details. Learn how to use this invaluable feature and present your products like a pro. Watch now to level up your presentation game with Shopkeeper!

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May 31, 2023

How to use the Dashboard

Jun 8, 2023

The Shopkeeper Dashboard gives you key metrics for your Amazon business. Fully customizable widgets let you see your sales and profit, cash balances, no. of listings, inventory value, PPC spending, and much more - all on one page.

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Jun 8, 2023

How to use the Sales Widget

Jun 23, 2023

Check out the Shopkeeper Sales widget for a quick look at key sales data! Easily filter by marketplace, order type, and date range. Plus, customize how much info you see on the widget. Dive into the video to see just how awesome this widget can be!

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Jun 23, 2023

How to use the Sales page

May 31, 2023

The Shopkeeper Sales page gives Amazon sellers a complete overview of their sales and profit. You can analyze any time period - today, yesterday, 3 years ago - it’s all possible with Shopkeeper.

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May 31, 2023

How to Use the Amazon Order Link Feature

Aug 15, 2023

With just a click, you can access a detailed List of Orders complete with date, order number, revenue and profit. Effortlessly navigate to the same order on Seller Central with just one click. Watch the video to learn more.

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Aug 15, 2023

How to use the Merge Refunds

Jun 8, 2023

The Merge Refunds toggle allows Amazon sellers to choose whether they want to see revenue before or after refunds on their Shopkeeper Sales page.

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Jun 8, 2023

How to Add Your Cost of Goods

Aug 15, 2023

Enter your COGS for precise profit calculations. Watch the video for an overview of the different ways to add COGS on Shopkeeper, including a Bulk Upload option. Shopkeeper pulls all your Amazon fees automatically so all you need to do is enter your COGS and sit back and relax as Shopkeeper does all the calculations for you!

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Aug 15, 2023

How to add COGS using the Cost of Goods page

May 31, 2023

The Shopkeeper Cost of Goods page lets you quickly and easily add costs for all of your Amazon ASINs. Cost periods, categorized costs, FBM shipping, tax settings, bulk upload - all the options are here. Watch the video to find out more.

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May 31, 2023

How to Account for Changes in Your COGS

Sep 21, 2023

Learn how to effectively account for changes in your COGS using Shopkeeper's innovative Cost Periods feature. Whether your manufacturing prices are on the rise or experiencing fluctuations, Shopkeeper allows you to account for different COGS over time, keeping your profit calculations 100% accurate.

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Sep 21, 2023

How to Account for Inbound Shipping Cost

Sep 21, 2023

Shopkeeper automatically captures your Inbound Shipping fees, giving you 100% accurate profit calculations. Watch the video to find out how to set this up on Shopkeeper.

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Sep 21, 2023

How to use the Order Expenses page

May 31, 2023

The Shopkeeper Order Expenses page allows you to add one-off costs that apply only to specific orders, so you can account for every cost and ensure your profit is 100% accurate - the Shopkeeper way. Watch the video to find out how it works.

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May 31, 2023

How to add Manual Income and Expenses

May 31, 2023

The Shopkeeper Manual Income and Expenses page allows you to add any off-Amazon expenses, such as subscriptions, accounting fees, product photography, and anything else - all of which will be added to your profit and loss. This gives you a complete picture of the true profitability of your Amazon business - the Shopkeeper way. Watch the video to find out how it works and to start adding expenses now.

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May 31, 2023

How to use the Profit and Loss page

May 31, 2023

The Shopkeeper Profit and Loss page gives Amazon sellers a full breakdown of ALL their revenue and expenses for any time period, including exactly how much you’ve paid in each Amazon fee (including fees they try to hide from you!) and how that affects your final profit. Watch the video above to see how it looks.

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May 31, 2023

How to use the PPC Page

Jun 22, 2023

The Shopkeeper PPC page gives Amazon sellers a complete overview of all their PPC campaigns. See Budget, Clicks, Spend, Sales, ACOS, and countless other metrics to let you quickly and easily compare and manage your PPC campaigns to improve performance and profitability.

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Jun 22, 2023

How to use the Inventory page

May 31, 2023

The Shopkeeper Inventory page gives you a complete overview of your Amazon stock, including Sellable, Inbound, and Unsellable units.

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May 31, 2023

How to set the Inventory Alerts

Jun 20, 2023

Set alerts for low stock or aging items, and choose to receive emails weekly or monthly. Check out the video above to see just how simple it is to keep your inventory in check!

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Jun 20, 2023

How to use the Re-Order Estimator

Jun 20, 2023

Re-order Estimator tool is the smart way to figure out how much to order for the perfect stock balance! Simply input how many months you want to cover – no more overstock or running out of inventory. Watch the video to learn more.

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Jun 20, 2023

How to use the Order Scheduler

Jun 22, 2023

Estimate when your next order hits Amazon and track your stock levels. Keep your inventory in check and prevent stockouts! Check out the video for a sample order schedule.

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Jun 22, 2023

How to Use the Inventory Value Analysis Page

Aug 15, 2023

Our Inventory Value Analysis lets you effortlessly monitor all your products by ASIN. Add and track your stock levels for a comprehensive view of your inventory. Watch the video for a quick guide on seamless inventory management!

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Aug 15, 2023

How to use the Historical Inventory Value

Jul 27, 2023

Unlock the timeline of your inventory's worth! With History Inventory Value, follow changes in your inventory value month by month, quarter by quarter, or year by year. Watch the video to learn more.

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Jul 27, 2023

How to use the Shipments page

May 31, 2023

The Shipments page displays details like product data, SKU, status, units expected, and units received, highlighting any discrepancies. Watch the video to see it in action!

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May 31, 2023

How to use the Listing Health page

Jun 13, 2023

Explore essential metrics like rating, BSR, Buy Box seller, and even check if your listing has been suppressed – all in one place. Stay informed, make informed decisions, and boost your listing performance. Watch this quick tutorial now!

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Jun 13, 2023

Introducing Listing Health

Aug 3, 2023

Get real-time alerts on any changes, enabling you to act quickly and cut costs. Easily keep an eye on important data and check the condition of your postings. Learn how Shopkeeper enhances your business on Amazon while keeping you in control by watching this brief tutorial!

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Aug 3, 2023

How to use the Returns page

May 31, 2023

Returns Page breaks down return percentages by ASIN, revealing dispositions and return reasons for each product. Get a clear view of your returns – here's a quick overview!

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May 31, 2023

How to use the Trends page

Jun 13, 2023

Sort trends according to brand, order type, date range, key metrics, and more. Make wise choices, stay ahead of the curve, and take advantage of possibilities in your industry. Discover how Shopkeeper enables you to manage trends and grow your business by watching this quick tutorial!

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Jun 13, 2023

How to use the Reports page

Jun 22, 2023

Explore detailed reports on sales, profitability, inventory, accounting, and VAT. With customizable filters for date range, marketplace, order type, and brand, you have the power to extract precise insights. Watch this quick tutorial to learn more.

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Jun 22, 2023

How to invite Secondary Users

May 31, 2023

Discover how to give others access to your Shopkeeper account, fostering collaboration without compromising control. Watch this quick tutorial to empower your team with the ease of secondary user invitations.

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May 31, 2023

How to use the Kaching Notification

May 31, 2023

Learn how to use Shopkeeper's Kaching Notification feature and set your sales on fire. Simply turn on the Kaching money sound, and every new sale triggers a cool notification sound. Watch now to add a touch of flair to your sales journey!

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May 31, 2023

How to Connect to Amazon

Jul 27, 2023

Connect all your Seller Central accounts hassle-free with Shopkeeper’s Account Connection – with no extra fees! Switch accounts effortlessly with just one click and see your data separately or combined - however you prefer! Watch the video to see how.

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Jul 27, 2023

Navigation Menu Overview

May 31, 2023

Explore the newly upgraded Navigation Menu in Shopkeeper, designed to make finding what you need a breeze. Key enhancements on Configuration, Health & Alerts, Charts & Reports, and Settings modules ensure a seamless user experience. Watch this quick video to unveil the changes and witness how Shopkeeper is transforming navigation for your convenience.

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May 31, 2023

How to configure VAT on Amazon Fees

May 31, 2023

Offset VAT on fees or add VAT to fees effortlessly, giving you unparalleled control and flexibility. Don't miss out on optimizing your VAT strategy. Watch this video to find out more.

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May 31, 2023

Shopkeeper subscription fee automatically included in your P&L

May 31, 2023

Shopkeeper now takes the hassle out of managing your finances by automatically including your subscription fee in your financial reports. No more manual entries—watch your financials effortlessly reflect your true business costs. Learn how this feature can streamline your accounting process in this quick tutorial.

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May 31, 2023

How to Use the Metric Filter

Sep 14, 2023

Filter all the products you've sold based on the metric of your choice. Whether it's sales, profit, or any custom metric, tailor your insights to your business needs. Watch the video to learn how.

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Sep 14, 2023

How to Use the Request Review Feature

Sep 14, 2023

Explore Shopkeeper's "Request Review" feature - and learn how to boost your product reviews and seller feedback automatically. Watch the video for a quick guide!

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Sep 14, 2023

How to Manage the User Permissions

Sep 14, 2023

Learn how to grant users access to your Shopkeeper account while maintaining control over the data they can see. Watch this quick tutorial to seamlessly manage user permissions and optimize your collaborative workflow!

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Sep 14, 2023

How to Use the Custom Filter on Shopkeeper's Sales page

Sep 21, 2023

Save and reuse specific sets of filters with just one click, streamlining your workflow and boosting efficiency. Dive into this quick tutorial to learn how to customize your filters and navigate through Shopkeeper. Check out this video to learn how.

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Sep 21, 2023

Google Sheet Integration - Shopkeeper

Sep 29, 2023

With Shopkeeper's new feature, effortlessly export all your valuable data directly into Google Sheets. Learn how to seamlessly integrate Shopkeeper with Google Sheets in this quick tutorial.

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Sep 29, 2023

Seller Feedback Alert - Shopkeeper

Oct 3, 2023

Receive real-time notifications whenever you get seller feedback, keeping you in the loop and allowing you to respond promptly. Stay on top of your customer interactions effortlessly. Learn more by watching this quick tutorial.

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Oct 3, 2023

How to Set FBM Shipping Expenses

Oct 25, 2023

If you want to monitor individual FBM costs rather than using an average, manually set the FBM shipping cost for each individual order.

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Oct 25, 2023

How to Use the Sales Page Tools

Oct 25, 2023

Maximize your sales game with Shopkeeper's Sales Page Tools—Order List, Breakdown, Trends, and By Country. Easy tips, big impact! Get more online success by watching now.

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Oct 25, 2023

How to Utilize Sales Page: Refund Order List

Oct 25, 2023

Refund List shows you a full list of refunded orders for this ASIN in your selected time period. Learn the ropes and streamline your refund process effortlessly.

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Oct 25, 2023

How to Set VAT on PPC

Oct 31, 2023

Discover how to easily include VAT in your PPC expenses using Shopkeeper in just a few simple steps. Watch this quick video guide for a seamless experience.

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Oct 31, 2023

New Feature - Video Tutorials

Oct 31, 2023

Access video tutorials on every Shopkeeper page for a fast and seamless guide. Watch our quick, step-by-step video tutorial to learn more.

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Oct 31, 2023

How to Use Order List Icons

Nov 9, 2023

Watch our quick video tutorial to confidently use order list icons in your workflow. Learn how to make the most of these icons and enhance your efficiency today!

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Nov 9, 2023

Automated Review Request

Dec 9, 2023

Say goodbye to manually requesting reviews one by one on Seller Central. Turn on automated review requests and Shopkeeper will automatically trigger Amazon's review request emails to be sent to your buyers 10 days after their purchase date. Watch this quick video tutorial to set it up!

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Dec 9, 2023

Aging Inventory Alerts Icons

Dec 13, 2023

Easily monitor and get notified when your inventory at Amazon reaches a certain age. Watch the video to learn how to set up aging inventory alerts to improve your IPI score and save on storage fees!

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Dec 13, 2023

My Warehouse Sync

Dec 13, 2023

With My Warehouse, seamlessly integrate and manage your own warehouse inventory to gain a comprehensive view of your stock levels. It puts you in control, ensuring a clear and complete picture of your stock at all times. Watch this video tutorial to learn more!

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Dec 13, 2023

Inventory ROI Page Overview

Dec 19, 2023

Shopkeeper's Inventory ROI page let's you see all your products and their current ROI. Enter a target ROI and Shopkeeper will calculate what price you need to sell for or enter a target price and Shopkeeper will calculate what ROI you will achieve - taking into account ALL Amazon fees. So you can finally make pricing decisions based on real sales data. Watch the video to learn how you can use this page to increase your ROI and profit now.

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Dec 19, 2023

How to Connect to Shopify

Feb 14, 2024

Discover how to quickly and easily link your Shopify store to your Shopkeeper account in a few easy steps! Watch our little video tutorial.

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Feb 14, 2024

How to Use Search Filter

Feb 27, 2024

Easily locate items by entering their ASIN, SKU, order number, or keyword. Watch this tutorial and try Search Filter now!

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Feb 27, 2024

Product Tracking

Feb 27, 2024

With Product Tracking Page, you can monitor products and calculate their profitability. Watch our video to learn more and stay on top of your inventory.

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Feb 27, 2024

Amazon Seller Central VS Shopkeeper Inventory

Feb 27, 2024

Discover the difference between Amazon Seller Central Inventory vs. Shopkeeper Inventory. Find out which inventory management solution is ideal for your company. Watch our quick video comparison to make informed decisions.

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Feb 27, 2024

Sales Page: Marketplace Breakdown

Feb 29, 2024

Learn how to find out where your sales are coming from and get a detailed marketplace breakdown when you click the globe icon. Watch this short tutorial to make tracking your sales easy.

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Feb 29, 2024

Data Security and Protection

Mar 1, 2024

Watch how Shopkeeper ensures the safety of your data and databases. This video breaks down our robust data security measures, giving you peace of mind knowing that your information is protected.

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Mar 1, 2024

COGS Inventory Value Widget

Mar 16, 2024

This new feature lets you find important details like total SKUs, sellable units, and costs effortlessly. No more confusion – just clear info, quick and easy. Check out this brief demo now to learn more!

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Mar 16, 2024

Manual Expenses Redirect Link

Mar 19, 2024

Introducing the Sales Page Breakdown's new redirect link icon! You may now easily cross-check expenses with a single click. To find out more, watch our little tutorial video.

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Mar 19, 2024

Missing COGS Widget

Mar 20, 2024

Introducing the Missing COGS Widget! Easily spot items sold without COGS. Watch now to learn more!

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Mar 20, 2024

ShipStation Integration

Mar 31, 2024

Integrate ShipStation with Shopkeeper for seamless order management! Our latest update automatically syncs ShipStation fees with your FBM orders. Watch our brief tutorial today!

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Mar 31, 2024

ShippingEasy Integration

Apr 3, 2024

You can now link ShippingEasy with your Shopkeeper account. Watch as Shopkeeper effortlessly syncs ShippingEasy fees with your FBM orders. Learn how in this quick video tutorial!

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Apr 3, 2024

Keyword Search Exact SKU Match

Mar 31, 2024

By using the SKU as a prefix, you may now quickly and easily find the exact product you're looking for. Check this out to see how!

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Mar 31, 2024

How to Add COGS

May 16, 2024

Add your product costs to Shopkeeper ASAP to get accurate, real-time profit insights. This simple update helps you make smarter business decisions and boost your profits. Start seeing the true value of your business now!

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May 16, 2024

One-click Search by Parent ASIN

Jul 3, 2024

Discover how Shopkeeper lets you search by parent ASIN and view sales data for all variations with just one click. Simplify your sales tracking and get insights instantly!

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Jul 3, 2024

Seller Feedback Page

Sep 23, 2024

The new Seller Feedback Page lets you easily track negative ratings (1-3 stars), and view details like SKU, order ID, comments, seller response and refund status. Access Amazon comments with a simple click and take action to improve your ratings.

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Sep 23, 2024

Account Health Page

Nov 12, 2024

Monitor key metrics like shipping performance, customer service performance, and policy violations with our new Account Health page. View detailed insights and take action to resolve violations by submitting a request for support, helping you maintain a healthy, compliant account and protect your reputation.

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Nov 12, 2024

Breakdown CSV Download

Mar 3, 2025

With the Breakdown CSV Download feature on the Sales Page, you can effortlessly export detailed sales data and review each line item in Excel, Google Sheets, LibreOffice, and more. This gives you complete flexibility to interact with and analyze your data without restrictions.

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Mar 3, 2025

Reimbursements Cases Page

Mar 4, 2025

Review the cases Shopkeeper recovered for you after enrolling in the Reimbursement Service. Keep track of your reimbursements easily. Watch now!

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Mar 4, 2025

Account and Billing Invoices

Mar 4, 2025

Quickly access and download past invoices from your Shopkeeper subscription, including analytics, reporting, and reimbursements. Watch the video to see how!

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Mar 4, 2025

Listing Health Button on Sales Page

Mar 4, 2025

Effortlessly track your Listing Health data—Buy Box status, BSR, and suppressed listings—right from the Sales page. Watch the video to learn more!

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Mar 4, 2025

Tim Thompson tracks his WooCommerce and Etsy sales in Shopkeeper

Mar 31, 2024

In this video, watch Tim Thompson share his genuine reaction to linking his WooCommerce and Etsy accounts to Shopkeeper, and how he can effortlessly track his sales for each marketplace in one place.

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Mar 31, 2024

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